How to log in to external services from a link in ServiceNow without a password

[sonezaki]

We are creating an internal portal using ServiceNow.
After logging into the internal portal, I would like to be able to log into the accounting service without having to type in my password when I follow the link to the accounting service in the portal,
Is there a good way to do this?

[Max Dore]

I believe you may be looking for Deep Links.

Docs: https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/human-resource...

[David Aldridge · Accepted solution]

Without knowing the details of your environment, it looks like you will need to set up ServiceNow and your accounting system to use an external SSO provider.

For example, if you use Azure AD the following resources might be useful:

What is single sign-on? | Microsoft Learn

Setup of Azure AD with SSO on ServiceNow - Support and Troubleshooting

Hope this helps.