Resolved! How to make all fields readonly and mandatory in form using UI Policy?
I want to know whether there is any way to make multiple fields readonly together without using Client Script.
Forum Posts
How Employee Relations Case is different from HR Employee Relations Case.
Hello Everyone,How "Employee Relations Case"(sn_hr_er_case) is different from legacy "HR Employee Relations Case"( sn_hr_core_case_relations). How can be transfer Hr services , Hr templates , Data from HR Employee Relations Case to Employee Relations...
Resolved! HR Profile GlideRecord
Good afternoon, I'm attempting to use GlideRecord to read and display values from the current logged in user's HR Profile. I have the following in a before display business rule on the sn_hr_er_case table: (function executeRule(current, previous /...
HRSD leave management process configuration in ServiceNow
Hi everyone,i need to configure leave management process in HRSD manages the entire leave request process, from submission to approval or rejection. It tracks available leave balances, ensures compliance with policies, and updates relevant records. h...
How to add KB in contextual search
Hi Team, I have create on HR knowledge base but this is not searchable on portal and case form.So from where I can add contextual searcher so that this KB is searchable on both portals and the case form related search function.
How to allow number range in regex
There is a field call Destination port which is a single line text field and a OnChange client script is written to allow number or number range (i.e 1119 or 1100-2000)How to write regex for this??var regEx = /^\d+$/; if (!regEx.test(destinati...
Setting character limit on a survey question
My requirement is to limit the number of characters of a survey question of multiline string data type.If the number of characters of the response exceeds say 500 characters, there will be an alert and the responses would not be submitted.
Resolved! Replying to an email with comments and that comments not adding to additional comments in hr case
HiI have an requirement that if HR Case is closed complete/incomplete, then if any user replied to that notification emails that reply comment should add to the additional comments section in HR Case form and case should be automatically changes to w...
How to show audit history on HR agent workspace
i have a requirement to show audit history on agent workspace. How can i achieve this functionality
Employee Relations Application Setup - ER Admin role
Hi, I am learning how to setup and how to use the Employee Relations application in my PDI with referencing Docs article.In my understanding, ER cases include very sensitive data and they are strictly restricted to be accessed.I have confirmed that E...
HRSD-Recruitment Process
Hi all, we want to automate the Recruitment process. Can any one provide me the steps to configure this or provide any documentation if available? starting from line manager submits the request until the application was closed. Thanks.
Workday HR - ServiceNow Integration
Hi AllmI am trying to integrate workday HR with ServiceNow. My objective is to pull HR Profiles from Workday using integration.What is the best way to do this REST or SOAP?When I try to get OAuth token from a SOAP Workday Client, I see a workday Log ...
Resolved! HR Lifecycle Event: Upload user photo from File Upload activity type
I have activity on the lifecycle event for new hire to upload photo for user profile. How can I update user profile photo after activity completed. I tried having a flow that gets trigger after the HR task (photo activity) is completed which does the...
IT Incident from HR Case Form
I would like to provide option for HR Agent to open IT Incident from HR Case to allow for end to end case management between HR and IT. Has this been done by anyone.
Resolved! State changes to Awaiting Acceptance instead of Closed Complete
Hello State changes to Awaiting Acceptance instead of Closed Complete when I select the UI Action button Closed Complete. It appears to only affect old cases for some reason.the state below.
