var ab= fd_data.trigger.current.subject_person;var number = fd_data.trigger.current.sys_id;var cd= fd_data.trigger.current.subject_person.manager;var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/esc?id=ticket&is_new_order=true&table=sn...
Hi All,While writing script in the description in flow designer this script is not working .var ab= fd_data.trigger.current.subject_person;var number = fd_data.trigger.current.sys_id;var cd= fd_data.trigger.current.subject_person.manager;var url = ...
Hi All ,Can we used dynamic link in the while writing in the description in the flow designer, https://test.service-now.com/esc?id=ticket&is_new_order=true&table=sn_hr_core_case_workforce_admin&sys_id=current.sys_id. "has requested Term Care Leave. ...
Good Morning,Do you know if Advanced Forms Management functionality is available in UTAH for ITSM?I would like to have my users complete a fillable PDF for processing in ServiceNow. Thanks,Rod
Hi all, document templates generated from HR case have the following name OOTB: "Name of HR service - Name of person who generated the doc" I would like to change this to "Name of HR service - Name of Subject person" Now I have tried to edit a copy...
Hi All,We have activated plugin " Agent Workspace for HR Case Management", so if we have any attachment legacy workspace it reflects attachment attached in HR case or HR task, but new agent workspace need to click paper clip icon.Is it existing behav...
We have record producer on hr case that has multi row variable set with variables 1,2,3. Now we want to create a report on this multi row variable set, for this we have created database views using 'sc_multi_row_question_answer ' & 'sn_hr_core_case' ...
Hi All, We have a request to add Case Number to our Survey Invite email but, since this notification is built off the Assessment Instance table (asmt_assessment_instance) we can not figure out a way to add case number. I have tried to dot-walk throug...
Hi,I found out that HR agents must have the sn_hr_le.activity_writer role if they want to access and edit HR templates. I found an ACL in the HR Core scope that says that if a user has the above role and the owning group field is not empty, they are ...
Hi everyone, hope you are doing wonderful!I have a Business rule that I need to change to meet some requirements but I am with some doubts on how to do it The requirements are:Run only for interactive sessions.If conditions should be added to main Bu...
Hello all, in my PDI on Rome, I have updated EC Pro to its latest version and activated Granular Delegation. I am also using HRSD and HR Lifecycle Events. I have set up a pair of Granular Delegation rules that grant "assignment" delegation to the HR ...
I am unable to change the theme in the new agent workspace which comes with the Tokyo upgrade. I want to change the color. Below is the image.I am unable to modify or change the theme as well in the UI builder under branding and theming.Can anyone he...
Hello all, I am working on adding an activity set within a HRSD in processing. I have 3 business rules to assign the task below to whatever org the New Hire is joining. The Task "Supervisor Complete NH SIPR" is assigning the task like I want, but the...
hi team! I'm looking to report on the number of times an HR case is reassigned. Is there an out of the box feature for this? Thanks!
Hi Team, In our portal, it shows a welcome message likeWelcome, (logged-in user)How can we help you today How can I do the translations for these
