How to reopen resolved Hr cases i.e to change state from 'resolved' to 'work in progress'
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11-07-2019 07:14 AM
I am trying to change reopen HR case by inbound action i.e to change state from 'resolved' to 'work in progress'
I am able to change the state from suspended to 'work in progress' by using same inbound action
For changeing the state from Resolved to work in progress, it is skipping the inbound action
Is there ACL's related to this?
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HR Service Delivery
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03-15-2023 09:28 AM
OK I fixed the the above error. I am guessing that it was an issue with a missing div Class.
I can now add a comment in the dialog box and Click, but nothing is written back to the record. No Comment and the status does not change.
Do I need code to change the security on the field?

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02-25-2020 08:59 AM
Any Luck with this requirement
Have we answered your post? If so, please mark as such.
Thanks,
-Rob