How to set HR Service Catalog?

rl365
Tera Contributor

Hello everyone,

I may just be blind, but how do you set the catalog for HR Services >> Manage HR Catalog? We have a need to change it to a new catalog while still retaining the one currently set there.

Thanks!

1 ACCEPTED SOLUTION

Susan Britt
Mega Sage
Mega Sage

Hi @rl365 

Are you referring to using the "Manage HR Catalog" for the default HR catalog, as well as a new catalog?  If so, the module is pointing to the specific sys_id for the OOB HR catalog.  You can manually change that sys_id, or create a new module with the correct URL arguments so you still have both to work with.

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3 REPLIES 3

John Zhang1
Kilo Patron
Kilo Patron

Navigate to HR Administration > HR Services > HR Service Configuration. Click New or open a record. Note: If you are creating a new HR service and plan to make it available for employee self-service, see HR catalog item configuration instead

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Please see the detail in this ServiceNow document:Configure an HR service | ServiceNow Docs

 

If my reply is Helpful/Correct, please mark the answer as Helpful/Correct. 

Susan Britt
Mega Sage
Mega Sage

Hi @rl365 

Are you referring to using the "Manage HR Catalog" for the default HR catalog, as well as a new catalog?  If so, the module is pointing to the specific sys_id for the OOB HR catalog.  You can manually change that sys_id, or create a new module with the correct URL arguments so you still have both to work with.

find_real_file.png

Thanks! I was figuring it was in a configuration setting somewhere but wasn't seeing one.