Meet The Team Contact Infor/HR Profile on HR Topic Page
Hi Community, Any idea how to get this result on an HR Topic Page
Forum Posts
Multi-Row Variable Set: How to control or set values outside MVRS?
Hi, In my case, I have a variable set that contains one variable that should control the other variable outside the MRVS. 1. If user select Traveling Advance = "No", 2. The variables for "Air Ticket" and "Hotel Booking" should be optional, based on...
Resolved! Email notification not triggered
Hi All / @Ankur Bawiskar / @Anil Lande ,As per requirement have to send a mail simultaneously when inbound email action is triggered. Inbound email action triggered but event-based notification is not triggered.//Inbound Email action on table "sys_em...
Deactivate the HR Profile
Hi,Is there a way to deactivate the HR Profile without deleting it?Thank you.
User Criteria/Restrict Articles on the knowledge article level
Hi All, I am trying to set-up a single global knowledge base.Our requirement here is to restrict articles:To certain groups in one of the country. For ex: Team A articles should not be visible to Team BTo restrict articles for each of the countries....
Bulk hr case generation
Hi All,I am using bulk hr case module in ServiceNow . I want opened for dynamically based on subject person , Is it possible to achieve this in user segment group.
To get dynamic emails templates according to record condition in hr agent workspace
Hello, Email template record is created on a table sys_email_client_template filter condition is applied HR service is "relocation" .On the HR Agent Workspace when the record is created of condition Hr service = relocation that time only above templa...
Resolved! Manage HR Groups Best Practice
Hello,My situation:I am a HR admin and have enough role to manage groups from Manage HR Group module.But it is not permitted to change anything in Prod. Changes need to be done in a non-Prod and migrate it to Prod by XML to have the same configuratio...
Agent Chat pre chat survey
Can we configure pre-chat message to confirm that customer indeed wants to connect with live agent - to prevent from chats being automatically triggered to HR Agent, the moment customer opens chat window.(Please note - I am not using virtual bot func...
Resolved! Make Resolved state inactive
How can I make "Resolved" state , an inactive type of state ?In other words, if the state of the case changes to "Resolved", the active field of the case should be false. Unlike what is presented in screenshot:
Resolved! How can I make a Human Resources group not able to be Assigned To?
I have a situation where I have several HR Groups that have a parent group called HRSS USA. All of these groups have group Type = human_resources. The original purpose of the HRSS USA group was to give regional leadership visibility and reporting cap...
Resolved! Transferred Cases Numbers
Hi Community, We would like to pull a report that shows how many cases the HR Shared Service Center transferred to the COE whether we used "Transfer Case" UI action or reassigned via modifying "Assignment Group".
Resolved! Created related list for assignment rule for HR service
Hi All, Can someone help me on the below issue please. I have HR Service name (Hiring Permanent Staff) under this service in ,related list I have created new tab assignment rulesHR service table is talent management I want to visible in assignment r...
My support Footer
Hello Team, recently I am facing an issue in the Portal , the footer is coming up in the middle instead of at the bottom , but when I zoom in or zoom out the portal, the footer goes back to the correct place.I checked and couldnt find any widget whic...
Workday Integration
I have a requirement to create a new Catalog Item which will collect employee names, their current cost center and their new cost center. That part is done. The tricky part is then sending that change to Workday and having it modify the new cost cent...
