HR Agent Workspace - Create Case Contact Card - Change Information Visible on Card

[REDDYBATTULS]

Hello ServiceNow Experts,

I need to change the information that are presented on the Contact Card that is visible in the Create Case page in Workdpace, this one:

[Rob Sestito]

Hey @REDDYBATTULS -

You should be able to edit that area from Agent Workspace --> Settings --> Case Creation --> Case Creation employee fields

Then I will adjust and add another field through the steps above:

Hope this helps!

If you have additional questions regarding this please let us know!

Cheers,

-Rob

**Please remember to mark replies as Helpful and/or Correct when appropriate**

[Rob Sestito]

@REDDYBATTULS - Any update here with your post?