- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2024 11:20 AM
Hi,
how can I access the HR Case Management application and its related modules in PDI for practice?
Regards,
Khan
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2024 12:24 PM
Hi there,
Did you install the sn_hr_core plugin? After installing, the admin user should have the sn_hr_core.admin role with which HR should be available to configure and use.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2024 08:46 AM
Thank you for ur reply. i have tried and was able to install some HR plugins. Now I can see the HR Admin application.
But I am not able to see the HR Case Management > All HR Cases > Open application
Please advise
Regards
Khan

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2024 08:59 AM - edited 07-14-2024 09:00 AM
Do logout/login or also apply cache.do
And make sure you installed the com.sn_hr_core plugin, not just "install some HR plugins".
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2024 12:24 PM
Hi there,
Did you install the sn_hr_core plugin? After installing, the admin user should have the sn_hr_core.admin role with which HR should be available to configure and use.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2024 08:46 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2024 08:59 AM - edited 07-14-2024 09:00 AM
Do logout/login or also apply cache.do
And make sure you installed the com.sn_hr_core plugin, not just "install some HR plugins".
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2024 12:25 PM
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field