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07-13-2024 11:20 AM
Hi,
how can I access the HR Case Management application and its related modules in PDI for practice?
Regards,
Khan
Solved! Go to Solution.
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07-13-2024 12:24 PM
Hi there,
Did you install the sn_hr_core plugin? After installing, the admin user should have the sn_hr_core.admin role with which HR should be available to configure and use.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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07-14-2024 08:46 AM
Thank you for ur reply. i have tried and was able to install some HR plugins. Now I can see the HR Admin application.
But I am not able to see the HR Case Management > All HR Cases > Open application
Please advise
Regards
Khan
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07-14-2024 08:59 AM - edited 07-14-2024 09:00 AM
Do logout/login or also apply cache.do
And make sure you installed the com.sn_hr_core plugin, not just "install some HR plugins".
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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10-30-2024 07:03 AM
Hello. I have the same problem and HR cases cannot be found.
And I cannot find HR cases:
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07-13-2024 09:23 PM
Hi @faisalafridi ,
Please installed below highlighted plugin in your PDI for HR case management. If you want to access others functionality in HR, then please installed respective plugins as well.
Please mark helpful & correct answer if it's really worthy for you.
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12-06-2024 03:25 PM
Folks, any solution here? I'm facing the same problem despite of getting the plug-in InProduct and active. Also confirmed the role.
