HR integration with SuccessFactors How to get updated profile data

Kohei4
Giga Expert

‎02-21-2022 11:15 PM

By checking the count of data of HR profile integration, I understood that the data with update would be got from SuccessFactors because the count is very small.
Could you please tell me the details how the HR integration OOTB decide if the profile data should be got from SuccessFactors?
In the past, there is a case that ServiceNow could not get the profile update in SuccessFactors and the integration was successfully done after deleting all job tracker logs. I need to know and share the specification of integration with SuccessFactors team so that we can avoid such issues in the future.

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In response to Kohei4

‎02-22-2022 01:11 AM

HR Integration pulls all the profile data .

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In response to Community Alums

‎06-15-2022 01:11 AM

Hi Kohei,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

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