HR Leave Of Absence

[kevinthury]

One of our HR Teams is looking to use ServiceNow to track Leaves of Absence.  Some of the requirements provided to me look to already exist within the HR Total Rewards COE.  I can also see a module at HR Administration > Leaves of Absence, which looks to be nothing more than a list of records in the sn_hr_core_leave_of_absence table.  

My question is how are records inserted into this sn_hr_core_leave_of_absence table?  I can see Business Rules that will update the status, but I cannot find anything as to how a record is added.  I've also looked at the OOB Leave of Absence HR Service. I'm not seeing anything added to the leave_of_absence table.  The closest DOC I found references the Parental LOA, but that requires the activation of plugins such as Lifecycle Events, which we are not licensed for.

Any direction is appreciated.

[michaelj_sherid]

You may want to take a look at the Employee Experience Packs, specifically the Parental Leave of Absence. This is a great blueprint for a LOA use case. You can find more information on this using this link to the documentation on our Docs site.

Regards,

Mike

[kevinthury]

I did see this comment and link in another post.  Unfortunately, we cannot take advantage of that as we don't have access to Lifecycle Events or Parental Journey.

There appears to be a Leave Of Absence configuration outside of the Parental LOA Experience Pack as evidenced by the Leaves of Absence module.  I cannot find how records are inserted into that table, and subsequently used.

[Ankur Bawiskar]

@kevinthury 

Usually for every HR COE table there is a record producer associated.

please check any record producer has the target table as "sn_hr_core_leave_of_absence"

That is the possible source of creation of records in that table.

That's correct you would require plugin activation for that

https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/...

Regards
Ankur

[kevinthury]

I didn't see any Record Producers tied to the 'sn_hr_core_leave_of_absence' table.  The closest Record Producer is 'Request Leave of Absence' on the HR Total Rewards COE.  That Record Producer is connected to the Leave of Absence HR Service.  When that is suibmitted, the case is created, but it looks pretty basic with no evident connection to the leave_of_absence table.