Why my MetricBase Flow was not triggering when conditions are met?

[Community Alums]

Hi @celinenrmn ,

Please follow the steps to create the Metricbase Trigger and check your conditions properly:

1. Navigate to All > Process Automation > Flow Designer.
2. Click + New > New Flow.
3. Define the flow properties.
   For more information, see Create a flow.
4. In the Trigger section, add a trigger and select MetricBase.
5. Complete the trigger fields.

   Field	Description
   MetricBase Trigger	Select or create a MetricBase trigger record to start the flow. For types of MetricBase triggers, see MetricBase triggers.
   Table	Read-only table that contains the metric.
   Condition	Click Add filters to set field-based conditions that determine when the flow runs.
   Condition Script	Define a script in the Additional MetricBase Trigger Filtering and Moderation table to prevent duplicate metric events from re-triggering a flow. For example, if a metric hovers at a defined trigger threshold, create a script that defines whether to run the flow once when the metric is met, or every time the triggering threshold is exceeded.

6. Add actions, subflows, and flow logic to the flow.
7. Test the flow.
   Once behaving as desired, activate the flow. For more information, see Test a flow and Activate a flow.

[celinenrmn]

Sandeep,

Hi Sandeep,

Thank you for the very detailed reply.  In our scenario, it is possible that the metric hovers above the threshold for a while. Would repeated trigger events stopped the execution of the flow?  Do you have an example for how to stop this using Condition Script? That is probably what I need.