HR & Workday Deep Links

[trishjohnson]

Has anyone had success with a workday transaction level deeplink in ServiceNow HR? 

I found a thread from 3 years ago that said it was a workday limitation and have seen nothing further. 

Currently can deeplink away but only get to the front end login of Workday.  Would like to hear of other customer success in this area!  Or a definitive this is not doable. 

[sachin_namjoshi]

You can configure deep link in HR workday

https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/task/CreateModLink.html

Regards,

Sachin

[trishjohnson]

Thanks Sachin!  Absolutely know you can configure these in SN.  The question is no matter the SN configuration you hit the workday login page and not the transaction level.  

The question is has anyone accomplished this transaction level workday deeplink. 

Thank you!

[Cindy Good]

I have done this, and I am really not technical.  ServiceNow uses Workday as its internal HR System.  Using our demo system, I have linked a Content Item and a Knowledge Article to a page in Workday by simply copying the url from Workday and pasting it in the Content Item/Knowledge Article.  It works using SSO.  

[trishjohnson]

Thanks Cindy! We're going to speak with our SSO teams also.  Just looking for the confirmation it's been done as our partner has had challenges with this.