In portal I have to minimize catalog item in search results.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-10-2023 07:31 AM
Hi,
In portal I have to minimize catalog item in search results. We are having search box in portal I have to minimize search results I don't want to show catalog item general inquiry in search results.
How can we achieve that.
Regards,
Nivedita

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-12-2023 08:32 AM
Are you using the General Inquiry catalog item/service in Now Mobile as a quick action? If not, and you are only utilizing it maybe for manually created cases or inbound actions, I would recommend deactivating that OOB catalog item. I like to have more specific inquiry type catalog items related to the COEs for HRSD (e.g., Benefits Inquiry, Payroll Inquiry).