Increase the height of the description field in the HR Agent workspace?

Vasu20
Tera Contributor

how to increase the default height of the description field in the HR workspace of servicenow without using the scroll or using the icon to drag and increase the height?

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1 ACCEPTED SOLUTION

Sunny Khandelwa
Kilo Guru

Hi Vasu,

 

That's the by default functionality of the description (rich_description) field. We can't increase the size of the same.

Suppose there are 1000/2000 words in the same then the form size will become lengthy & the user needs to scroll down to see other fields.

 

Regards,

Sunny Khandelwal

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9 REPLIES 9

Sunny Khandelwa
Kilo Guru

Hi Vasu,

 

That's the by default functionality of the description (rich_description) field. We can't increase the size of the same.

Suppose there are 1000/2000 words in the same then the form size will become lengthy & the user needs to scroll down to see other fields.

 

Regards,

Sunny Khandelwal

So the default height and length of all the fields will remain as is in the workspace and cannot be customised?

 

Hi Vasu,

 

Yes, for now. If you still want to do that then it will be a global change & need to check with HI team.

 

Regards,

Sunny Khandelwal

Sure,Thank you so much.