Is there a Offboarding success playbook- need to implement offboarding via lifecycle management globally- need step by step guide
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-25-2022 09:57 AM
Hello
Need product documentation, playbook, best practices, videos - step by step guide to implement Lifecycle events for Offboarding-specifically reduction in workforce. We are planning to create an Activity set for each country.
We want to scale this to one off involuntary terms and voluntary terms in the near future.
thanks
Merlin

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-26-2022 06:30 AM
Hi Merlin,
there's not a specific playbook for off boarding however I highly recommend that you review the content for lifecycle events and off boarding on now create:
https://nowlearning.service-now.com/nowcreate
This should give you the framework you need for the tool itself and then to support your discussion on off boarding there are actually several EX packs on that topic alone in our store that will give you a boost
I hope that helps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-26-2022 11:44 AM
thank you will definitely review the links.
-Merlin