ITSM items visible in ESC

[Abishek1998]

Hi,

I have a issue. Which I navigate to all catalogs in ESC portal, the items, Report an issue and Can't find what you are looking in Popular items. I don't want them bcoz they are in ITSM side. How should I remove / Hide. I already checked taxanomies and Catagories. Attached the Images

[Ankur Bawiskar]

@Abishek1998 

remove that catalog from ESC portal.

Steps

1) Go to "m2m_sp_portal_catalog" table

2) search for your particular catalog and ESC portal mapping record

3) deactivate that record

4) all items under that catalog won't be seen on ESC 

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