Knowledge Feedback Task generated when feedback user clicks "No Thanks" on feedback form
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10-20-2023 02:26 AM
How to stop to generate feedback tasks when user clicks "No Thanks" on feedback form. Kindly reply ASAP. Its an urgent requirement
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10-23-2023 01:41 PM
Should be easy thing, check knowledge properties, check below threads
https://www.servicenow.com/community/hrsd-forum/disable-knowledge-feedback/m-p/1324737
Regards,
Musab
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10-25-2023 09:30 PM
Hi @Musab Rasheed The solution which you provided is not working. Can you give me another solution
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03-14-2024 05:20 AM
I have the same problem, Vancouver release, if you click "No Thanks" or the X to close the windows. Any suggestion?
