Make related list tabs mandatory

VaishaliJ
Mega Contributor

For ER cases, when an agent is closing the case, few tabs (like allegation/corrective actions) from the related list needs to be mandatory. Is it possible to do? If yes how this can be achieved?

 

 

Thanks in advance!!

2 REPLIES 2

J Siva
Tera Sage

Hi @VaishaliJ 

Related lists are nothing but relationship between different records. 

So, it's not possible to mandate related lists. It doesn't makes any sense to mandate related lists.

Hope this helps.

Regards,

Siva

Ankur Bawiskar
Tera Patron
Tera Patron

@VaishaliJ 

you cannot make related list mandatory as those are not fields.

You can use before update business rule on ER case table

Condition: Status Changes to Close

Script:

// check if records are there in related list table name

// if not present then use current.setAbortAction(true) to stop the update

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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