Meta Keywords not working

Prateek Tyagi2
Tera Contributor

Hi Team,

I have a record producer in that I have "IT" as a meta data but when I search it on the portal to find this record producer It gives me "No result match" as result.
Does any one have any idea.

@Ankur Bawiskar  Do you have any idea?

1 ACCEPTED SOLUTION

https://www.servicenow.com/community/now-platform-forum/search-suggestion-in-service-portal-doesn-t-...


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

8 REPLIES 8

bradleydebono
Mega Guru

Hi Prateek,

 

Have you tried clearing your instance's cache using "cache.do" in the filter navigator?

 

If this was helpful, please mark it as such. If it solved your query, please mark it as the solution. 

 

Kind regards,

Brad

Mark Manders
Mega Patron

Not sure, but I think you need more than 2 characters to search on.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Prateek Tyagi2
Tera Contributor

Hi @Mark Manders  Is there any document or KB article to which I refer?

Hi @bradleydebono I tried but it didn't worked.

Is the item definitely available on the catalog you're searching through?