Missing HR Services in Xanadu

[Sabrina Ethridg]

I recently did a clean install of HRSD on a new PDI with Xanadu.   I noticed that the Tuition Reimbursement Request and Verification of Employment HR services are missing.   

I couldn't find anything in Docs about these two services being deprecated.  Has anyone else noticed this?

[Community Alums]

Hi @Sabrina Ethridg ,

Unfortunately, support for PDis are not available .

However,Request for tuition reimbursement is part of Xanadu as per this doc   https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/human-resourc...

[Ankur Bawiskar]

@Sabrina Ethridg 

I agree with what Sandeep says.

PDIs don't support all the latest features and are not reliable

[Ravi Chandra_K]

Hello @Sabrina Ethridg 

Are those HR services installed as part of Demo data in customer instance?

Can you go to record producers (or HR services configurations) and see if that record is available...

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

[PritamG]

Tuition Reimbursement Request and Verification of Employment HR services may be part of optional plugins or advanced HR use cases. Check if relevant plugins like HR Core Advanced or Lifecycle Events are installed.