Need to add HR admin role to system admin

Community Alums
Not applicable

Hi 

I have accidentally removed HR admin role from system admin role and I am unable to add it back. My personal development instance id is dev91866.

Please help me add it back to admin role as I am unable to access any HR functionality.

3 REPLIES 3

AnubhavRitolia
Mega Sage
Mega Sage

Hi @Community Alums 

 

You can try below ways:

 

1. Find a user who already have HR Admin role and add Admin role to that user. Set it's password and login as that user. (Do not impersonate). 

Now Give HR Admin role to your System Admin user account.

 

If above solution did not work try below:

2. Check that below Property is set to false:

AnubhavRitolia_0-1665944239914.png

If not try to make it False using Background scripting.

Than impersonate to user who has HR admin role and than follow same as mentioned in Solution 1.

 

 

 

 

Please mark this as correct answer and helpful if it resolved, or mark this helpful if this help you to reach towards solution.

Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023

John Zhang1
Kilo Patron
Kilo Patron

You can try following steps to add HR admin

Step 1 

JohnZhang1_0-1665947798092.png

 

Step2-Add HR admin

JohnZhang1_1-1665947867529.png

 

 

 

 

Community Alums
Not applicable

HI @Community Alums ,

An HR Admin Role can be added to any Group or user by the Individual/User who has HR Admin access themselves , nobody else can give.

So Let's say if you have HR admin role, then follow the process for a user what @John Zhang1  Mentioned.