Need to remove Action Dropdown from portal page

anmol5758
Tera Contributor

I have a requirement to remove the "Actions" dropdown from the portal page

2 ACCEPTED SOLUTIONS

Community Alums
Not applicable

Hello @anmol5758 ,

 

For this, you need to go to Standard Ticket Configuration and remove the action widget. SS:

Khushbookabra_0-1690394148241.png

 

@anmol5758Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank you!

View solution in original post

Community Alums
Not applicable

Hi @anmol5758 ,

Navigate to All> Standard Ticket>Standard ticket configuration> Look for "sn_hr_core_case " and open it:

SandeepDutta_0-1690437209163.png

In the "Actions Region" tab, Remove the "Action Widget" as Khushboo said

SandeepDutta_1-1690437286879.png

 

View solution in original post

4 REPLIES 4

Community Alums
Not applicable

Hello @anmol5758 ,

 

For this, you need to go to Standard Ticket Configuration and remove the action widget. SS:

Khushbookabra_0-1690394148241.png

 

@anmol5758Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank you!

Thanks Kushboo

Community Alums
Not applicable

Hi @anmol5758 ,

Navigate to All> Standard Ticket>Standard ticket configuration> Look for "sn_hr_core_case " and open it:

SandeepDutta_0-1690437209163.png

In the "Actions Region" tab, Remove the "Action Widget" as Khushboo said

SandeepDutta_1-1690437286879.png

 

Thanks sandeep