Announcement not showing up in ESC HR Portal

Vijay Baokar
Kilo Sage

Dear Member,

 

I have recently created new announcement for HR Portal but the same is not showing up in ESC.

 

VijayBaokar_0-1690394497237.png

VijayBaokar_1-1690394533176.png

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @Vijay Baokar ,

Yes, it's because of the user being inactive.

 

View solution in original post

6 REPLIES 6

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Vijay Baokar 

Greetings!

from form layout, bring roles field in to the form and check if there are any roless set for the announcement.

Try creating the announcement in Global scope. (post that make sure there are no RCA errors)

refer the below support article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852518

 

Please hit the thumb and Mark as correct based on Impact!!

 

Kind Regards,

Ravi Chandra

Hello Ravi,

 

Since I have selected Public then role is not required. What do you mean by "check if there are any forms set for the announcement."

display style field is already having value "Normal"

sorry It was a typo.