Onboarding activity set remains in awaiting trigger state

[Niranjani]

Hi all,

I have created an Onboarding Lifecycle event,were there are around 10 activity sets.The trigger condition for each activity set is given as "Dependant on the previous activity".Most of the time when one activity set is complete ,the next activity set is not triggered and it remains in "Awating trigger"state and the activities are not triggered.Can you suggest a way to resolve this issue.Attached screenshot for reference.

Thanks,

Niranjani

[Mrman]

Hi ,

Please share the screenshot of the the Activity set configuration you have done .

[Community Alums]

Hi @Niranjani ,

 Make sure the table is the correct one for the HR Service selected.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Sean Antle]

Hi, Niranjani,

You may want to check the HR Activity Launcher Property (Lifecycle Events > Administration > Properties). I believe this value determines how frequently to check if an activity set should be triggered, even those set to trigger off the completion of a previous activity set. By default, this value is set to four hours. Essentially, not enough time may have passed for your next activity set to trigger.

Hope this helps! Good luck!

[Mrman]

Hi Niranjani,

Is the issue resolved ? what was the root cause ?