Onboarding activity set remains in awaiting trigger state

Niranjani
Giga Expert

Hi all,

I have created an Onboarding Lifecycle event,were there are around 10 activity sets.The trigger condition for each activity set is given as "Dependant on the previous activity".Most of the time when one activity set is complete ,the next activity set is not triggered and it remains in "Awating trigger"state and the activities are not triggered.Can you suggest a way to resolve this issue.Attached screenshot for reference.

find_real_file.png

Thanks,

Niranjani

5 REPLIES 5

Ryan Downey
Kilo Explorer

Hello,

I am also experiencing an issue like this intermittently (5% of the time). I have an activity set that is dependent on a previous one. Even though that previous activity has been completed, the next one wont start. I also waited the 4 hrs. for the interval but it still has not triggered. I noticed an error in the lifecycle event workflow on the "Skip activity set?" component. Not sure if this has anything to do with it. 

find_real_file.png