Post Button not visible for Worknotes on HR Case/Task

Akhila8
Mega Expert

Post Button is not visible on my Work notes and Additional comments when the state is changed to "RESOLVED" on my HR Case and HR Task after Upgrade to NewYork.

 

Can anyone help me where to check and all?

Any help is appreciated!!

Thanks,

Akhila.

1 ACCEPTED SOLUTION

Akhila8
Mega Expert

In NewYork, the Post button is disabled if work notes are made Mandatory, raised HI Ticket and got to know this. Thanks for all replies.

View solution in original post

9 REPLIES 9

Akhila8
Mega Expert

In NewYork, the Post button is disabled if work notes are made Mandatory, raised HI Ticket and got to know this. Thanks for all replies.

Hi Akhila

 

Is there any update on this please, even if work notes made mandatory can we make the post button visible?

 

Thanks

Chaitanya

No it is not possible is what I heard from HI

thanks for the update

Community Alums
Not applicable

Is the same thing still happening in Rome release? Was anyone able to find a workaround?