HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Assignment group not autopopulating correctly in the HR tasks

Hi , I have created a life cycle event with activities and using the same HR task template for those. But for some HR tasks as per the template created the assignment group is copied from parent Life cycle case but not happening for others. For some ...

munisailaks by Tera Contributor
  • 428 Views
  • 2 replies
  • 0 helpfuls

Unable to crate HR Case from agent workspace

Hi I am trying to create HR Case by through of Hr agent workspace, once I open workspace click on + icon then click on "Create HR Case". Then showing below error "The page you are looking for could not be found".  I think this page is not in our inst...

sibasundarsahoo_0-1734449314392.png

Tracking external quick links

Is it true that we are unable to track external links on ServiceNow?    That we can only track quick links internal to ServiceNow?  

gmh2113a by Tera Contributor
  • 421 Views
  • 2 replies
  • 0 helpfuls

Favorites functionality in service portal

Hi,I can see favorites functionality in record producer and knowledge article. I want this function to implement on quick link table in portal. How can I achieve this?. Thanks in advance

change approver when approver not available

helloI have implemented a flow that initiates an approval request whenever an HR case is created for a specific HR service.I would like to inquire about the available options in the event that the designated approver does not respond, for example, if...

Tal5 by Giga Guru
  • 463 Views
  • 4 replies
  • 1 helpfuls

Resolved! Script returns undefined for reference value

Hi Team,I was learning on scripting where i had uses case to fetch manager (reference to user table) in HR profile and populate on filed on other scoped table var hrProfileGR = new GlideRecord('sn_hr_core_profile');hrProfileGR.addQuery('sys_id=04556f...

preethigovi_0-1733471691042.png
preethigovi by Tera Contributor
  • 926 Views
  • 14 replies
  • 4 helpfuls

COE Security Policies not working

I created these COE security policies. You can't see the groups that are assigned to each but in the Policy name, those are the groups that are selected in the group section. The HR SBS & Payroll groups should see all cases which is the 2nd policy. T...

Screenshot 2024-11-21 141544.jpg
tworzala by Tera Contributor
  • 686 Views
  • 5 replies
  • 0 helpfuls

Docusign Integration - 401 Error

Hi Experts, Hope you are doing well! I would like an integration with Docusign established to manage document e-signatures on important documents requiring signatures. This will allow me to capture signatures without generating a paper form. I have f...

screen shot.png
Sivaranjan1 by Tera Contributor
  • 775 Views
  • 2 replies
  • 0 helpfuls