Project Task not visible in the Time sheet portal

gshekar
Tera Contributor

Project Task is assigned to the user, however the assigned user is not able to view the tasks on the portal

2 REPLIES 2

Community Alums
Not applicable

Hi @gshekar ,

This could be beacuse of  failing an ACL on the pm_project_task table. 

More specifically, the ACL was failing because the user had only the role "project_user" which should not be added by itself.

Instead, the proper role is "it_project_user' which contains the "project_user" role.

 

Also, Go through this thread : https://www.servicenow.com/community/spm-forum/missing-tasks-in-time-sheet-portal/m-p/981034

 

Please add the "it_project_user" Role to the user.

John Zhang1
Kilo Patron
Kilo Patron

If the portal is Employee Center or EC Proc, please ensure a user has HR cleint roles like 

JohnZhang1_0-1680209350071.png