Recent and Popular Item widget showing IT catalog items in ESC portal

[Harshita Omer1]

Hi All,

In my ESC portal > Recent and Popular Item section showing me the catalogs item from IT portal. Therefore I have cloned the widget and made the changes to show the catalog items from HR in My Recent Item, but I am not able to do the same for Popular Item section. 

The Popular Item is calling a separate script include (SCPopularItems) which is fetching the data to display from 'catalog_channel_analytics' table. Currently, it is displaying the data from HR Service Catalog as well as from IT Service Catalog. 

I have tried few ways to do it, but not able to achieve the required result. Can you please help here. 

Thanks in Advance! 

Widget > Server Script for Popular Item: 

data.popularItems = getPopularItems();

function getPopularItems() {

        return new SCPopularItems().useOptimisedQuery(gs.getProperty('glide.sc.portal.popular_items.optimize', true) + '' == 'true')

            .baseQuery(options.popular_items_created + '')

            .allowedItems($sp.getAllowedItems())

            .visibleStandalone(true)

            .visibleServicePortal(true)

            .itemsLimit(options.limit || 😎

.restrictedItemTypes(['sc_cat_item_guide', 'sc_cat_item_wizard', 'sc_cat_item_content', 'sc_cat_item_producer'])

            .itemValidator(function(item, itemDetails) {

                if (!item.canView(gs.isMobile()) || !item.isVisibleServicePortal())

                    return false;

                return true;

            })

            .responseObjectFormatter(function(item, itemType, itemCount) {

return {

order: 0 - itemCount,

name: item.name,

short_description: item.short_description,

picture: item.picture,

price: item.price,

sys_id: item.sys_id,

hasPrice: item.price != 0,

page: itemType == 'sc_cat_item_guide' ? 'sc_cat_item_guide' : 'sc_cat_item'

};

            })

            .generate();

    }

[Susan Britt]

The widget instance options has a box to select if you want to include Record Producers. Do you have this checked as true?  It will be required to pull in your HR items.

[Harshita Omer1]

Hi Susan,

We would like to show the Record producers but only from HR catalog not from SP catalog

Regards,

Har**bleep**a

[Dan Gripping1]

Har**bleep**a,

did you find a solution for this?

We are facing similar issue.

Regards

Dan