Secure HR Case work notes?

Brandon Stevers
Kilo Contributor

Hello, I'm currently working on the HR simulator and I'm having an issue with this task.

I've been tasked with adding the case reader role to the security rule for the work notes operation... Bui I haven't been able to find the work notes operation to do itfind_real_file.png

I'm in the Human Resources Core application scope and elevated my role.. but its still no where to be found. Any help would be greatly appreciated!!

1 ACCEPTED SOLUTION

Musab Rasheed
Tera Sage
Tera Sage

Hi @Brandon Steverson ,

Open below link and open the record and add role 'sn_hr_core.case_reader' under Requires role , this will fix your issue.

https://yourintance/sys_security_acl_list.do?sysparm_query=name%3Dsn_hr_core_case.work_notes%5Eoperation%3Dread&sysparm_first_row=1&sysparm_view=

Don't forgot to mark my answer as correct if that helps.

Please hit like and mark my response as correct if that helps
Regards,
Musab

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3 REPLIES 3

Musab Rasheed
Tera Sage
Tera Sage

Hi @Brandon Steverson ,

Open below link and open the record and add role 'sn_hr_core.case_reader' under Requires role , this will fix your issue.

https://yourintance/sys_security_acl_list.do?sysparm_query=name%3Dsn_hr_core_case.work_notes%5Eoperation%3Dread&sysparm_first_row=1&sysparm_view=

Don't forgot to mark my answer as correct if that helps.

Please hit like and mark my response as correct if that helps
Regards,
Musab

TC98
Tera Contributor

Hey @Brandon Stevers I had the same problem! Following @Musab Rasheed's helpful link, this takes you to the Access Controls List. The steps are then as follows:

 

1. Navigate to All > System Security > Access Control (ACL)

2. Locate and open the sn_hr_core_case.work_notes record

3. You will find the required roles within here where you can select the sn_hr_core.case_reader to be included.

 

Hope this helps 🙂 

sjmuro
Giga Contributor

this was so helpful... thank you!