Set default Employee on sn_hr_core_case_creation

[Cathy8]

Hi.. 

Does anyone know if there is a possibility to set a default value for the Employee on the case creation page? 

Thanks for the reply. 

Best regards,
Catherine

[Community Alums]

Hi @Cathy8 ,

In short it's not Possible !!

As if you have a Employee being defaulted then all the cases for any Hr service would have only That employee and HRSD won't serve it's purpose.

[Cathy8]

Hi.. thanks for the reply. 

We actually want to set the Employee to be the one creating the case.

But yeah.. I also don't think it's possible OOB. 

[Community Alums]

You can restrict in the HR service level itself. Rather the customizing the OOTB Behavior.

[Saurav11 · Accepted solution]

Hello,

The page you see while creating is a UI page named "case_creation"

You will have to completely customize the UI page for achieving your requirement where you would be hardcoding a user, however this is a change which one should not attempt and neither is something I believe worth to attempt.

Please mark my answer as correct/helpful based on Impact.