subjectline for quick messages

[Apoorva A H]

How to set subject line for the quick messages.

[Anurag Tripathi]

Check this

Solved: How to set Subject in Quick Messages for Email Cli... - ServiceNow Community

[Community Alums]

Hi @Apoorva A H ,

Unfortunately you cannot set the subject line for the quick messages 😐

It's the Body.

[Anirudh Pathak]

Hi @Apoorva A H ,

You can set subject in email client templates.

Navigate to Email Client > Email Client Templates.

From here your can create a new template and there you can mention subject.

[chetanb]

Hello @Apoorva A H ,

You cannot directly set the subject line for quick messages. However, at the begining of the message body ,you can manually type in the desired subject line text followed by colon

Quick messages content clearly conveys the intended information even without a dedicated subject line field.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB