survey visibility in ESC portal

[chandan31]

HI ,

we have one service portal and another one esc portal both are supposed by virtual agent chat survey. however display of esc portal is different and i would like to similar to other one , please find the screen shot .

current display 

Required version

[Community Alums]

Hi @chandan31 ,

Both the portals has diffrent look and feel!!

Since ESC portal is the latest one, you will have the visibility as per your screenshot. It's the expected behavior.

[chandan31]

but both are written in same table 

[Community Alums · Accepted solution]

Hi @chandan31 ,

Even if the tables are same, it's different portals.