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About HRSD Portal configuration

I am trying to create some mega menu in the esc portal in the taxonomy topic but after creating the topics and sub-topics when I checked the ESC portal the mega menu is not showing.

Toggle chat from menu item in portal

Hi i have a requirement, in which when we click a menu item in header then it should open the virtual chat window directlyso i tried below community post to achieve thisToggling Virtual Agent chat client (using Agent Ch... - ServiceNow Community But ...

sri vijaya by Tera Contributor
  • 503 Views
  • 5 replies
  • 0 helpfuls

Rest Message Error in HTTP Post Method

Dear Friends, We are trying to test the connection from ServiceNow DEV instance to End Point below.End Point: https://xx-xxxx-api/api/qs/oa2/v1/login/ I am able to connect from Postman to End Point successfully with Status 200 OK.Getting the Access T...

Ravi Kand by Tera Contributor
  • 860 Views
  • 12 replies
  • 0 helpfuls

HR Sentiment Analysis and Gen AI capabilities

Hi Community,Wondering if anyone has looked into the Gen AI capabilities specifically around HR and what resources you've found and can share, please.Whilst I've managed to review quite a lot of info including leveraging the learning Portal as a good...

Robbie by Kilo Patron
  • 1896 Views
  • 5 replies
  • 0 helpfuls

Resolved! HR Cases

What is the role i should be giving to fulfiller groups that will be working HR cases?

samadam by Kilo Sage
  • 902 Views
  • 4 replies
  • 3 helpfuls

How to auto-populate backend field

Hi guys! I have a field in my widget that I want to use to auto-populate a field on the back end of my HR Case.The field I want to auto-populate on the back end has the following characteristics:Dictionary info: sn_hr_core_case.watch_listTable: taskF...