Timing and triggering of Lifecycle Events
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04-29-2024 05:07 PM
Hi there
We have a lifecycle event with 5 phases. One of the tasks in the final phase requires some rework as the task is assigned to only one person and we would like to add in a decision table to assign it to other people based on certain parameters.
This phase won't trigger for many months, due to the nature of the process. I want to understand the impact i.e. if a case is created now, is the functionality for the last phase based on the functionality as it stands now, or will it look to the new decision table at the point the phase and task becomes due?
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