Translate categories on Now Mobile App
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10-11-2023 04:58 AM
Hi guys,
I created some categories, both on knowledge base and on the portal for the record producers.
I translated them and it's working when you access them to the Portal via computer, tablet , etc...
But when you use the Now Mobile app, the categories don't appear translated.
Anyone can help?
Thanks,
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10-11-2023 06:01 AM
Since record producers on now mobile are also opened in the mobile web view using /mesp , it should automatically translate in now mobile as well.
Did you tried clearing your instance cache or logout and login from now mobile app?
Please mark the answer correct/helpful accordingly.
Raghav
MVP 2023
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10-11-2023 02:13 PM
I did and it did not translate
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10-11-2023 10:36 PM
can you check if that work when you open the same catalog item using /mesp?id=sc_cat_item&sys_id="pass the sys id of your catalog item"
Raghav
MVP 2023