Translate categories on Now Mobile App

rafas_2703
Tera Guru

Hi guys,

 

I created some categories, both on knowledge base and on the portal for the record producers.

I translated them and it's working when you access them to the Portal via computer, tablet , etc...

 

But when you use the Now Mobile app, the categories don't appear translated.

Anyone can help? 

Thanks,

3 REPLIES 3

RaghavSh
Kilo Patron

Since record producers on now mobile are also opened in the mobile web view using /mesp , it should automatically translate in now mobile as well.

Did you tried clearing your instance cache or logout and login from now mobile app?


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

I did and it did not translate

can you check if that work when you open the same catalog item using /mesp?id=sc_cat_item&sys_id="pass the sys id of your catalog item" 


Raghav
MVP 2023