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‎05-20-2024 05:01 AM
I want to call one virtual agent designer topic into a different designer topic's node. Is it possible to do? If yes how can I do this?
Solved! Go to Solution.
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‎05-28-2024 07:06 AM
This is done by using topic block utility where we would need to use the 'use dynamic topic block' as true and then in the Dynamic topic block call the required topic name.
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‎05-20-2024 07:53 AM
Hi Mark,
Yes I tried to use the topic block method, but is bringing up the pre-built topics to select but not the customized ones to choose from. Can you please suggest what am I missing here?

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‎05-20-2024 07:55 AM
Customized ones should popup, can you share details?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎05-21-2024 04:22 AM
Hi Mark,
Please see the below screenshot
here it's not giving the choice to select any customized topic.

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‎05-21-2024 08:44 AM
My bad, I mean can you share the properties of your Topic? And I assume you made it active?
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎05-28-2024 07:06 AM
This is done by using topic block utility where we would need to use the 'use dynamic topic block' as true and then in the Dynamic topic block call the required topic name.