We are having Task table to which HR Case Table extends and all COE's extends HR Case Table.

niveditakumari · ‎01-30-2023

Hi,

Can you please confirm that Task table is Global application and HR Case table is Scoped application, how HR Case Table is extending Task table.

Regards,

Nivedita

John Zhang1 · ‎01-31-2023

ServiceNow allow the Scope app to extend Global class specially the core/base Task class as well as allow the scope app to call global objects without any configuration. However, if the global app wants to access the scope apps, we need to configure the cross-configuration policy for the access.

If my answer is helpful, can you mark it helpful or correct..

View solution in original post

Community Alums · ‎01-31-2023

Hi @niveditakumari ,

That's fine if you are extending Global to scope application.

As @John Zhang1 mentioned, if you want the global application wants to access scoped application then yoou will have to allow cross scope.

View solution in original post

Community Alums · ‎01-31-2023

Hi @niveditakumari ,

HR case table is not extended from TASK Table.

OOTB you have HR core case table whihc is a scoped application.

Original table	Related tables extended from original table
Task [task]	Incident [incident] Problem [problem] Change Request [change_request]

As per your question, it's not clear if you are using OOTB HRSD or not as you cannot create COEs as there is such configuration available to create those.

niveditakumari · ‎01-31-2023

Hi @Community Alums ,

All COE's extends HR core case table.

Can you please confirm to which table HR core case table is extending.

Regards,

Nivedita

Community Alums · ‎01-31-2023

Hi @niveditakumari ,

Sorry my bad, i just checked , HR case extends from Task Table itself. Even if Task table is in global scope, you are just extending the HR case and creating a new application scope.

Refer to this image :

You can extend the table from global but what matters is for which application scope.

So to answer your original question, HR case table would in Human resource core: Scope , so does the COEs.

niveditakumari · ‎01-31-2023

Hi @Community Alums ,

I have doubt is we are extending Global to Scope application.

I mean why we are doing and it is good to extend like it?

Can you please confirm for it.

Regards,

Nivedita