We are having Task table to which HR Case Table extends and all COE's extends HR Case Table.

niveditakumari
Mega Sage

Hi, 

 

We are having Task table to which HR Case Table extends and all COE's extends HR Case Table. 

Can you please confirm that Task table is Global application and HR Case table is Scoped application, how HR Case Table is extending Task table. 

 

Regards, 

Nivedita

 

 

2 ACCEPTED SOLUTIONS

ServiceNow allow the Scope app to extend Global class specially the core/base Task class as well as allow the scope app to call global objects without any configuration.  However, if the global app wants to access the scope apps, we need to configure the cross-configuration policy for the access. 

 

If my answer is helpful, can you mark it helpful or correct..

View solution in original post

Community Alums
Not applicable

Hi @niveditakumari ,

 That's fine if you are extending Global to scope application.

As @John Zhang1  mentioned, if you want the global application wants to access scoped application then yoou will have to allow cross scope.

View solution in original post

7 REPLIES 7

ServiceNow allow the Scope app to extend Global class specially the core/base Task class as well as allow the scope app to call global objects without any configuration.  However, if the global app wants to access the scope apps, we need to configure the cross-configuration policy for the access. 

 

If my answer is helpful, can you mark it helpful or correct..

Community Alums
Not applicable

Hi @niveditakumari ,

 That's fine if you are extending Global to scope application.

As @John Zhang1  mentioned, if you want the global application wants to access scoped application then yoou will have to allow cross scope.

John Zhang1
Kilo Patron
Kilo Patron

HR Case is a parent table of all COE case tables (see blow), but HR case is extending Task table:

JohnZhang1_0-1675212210650.png