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01-30-2023 04:44 AM
Hi,
We are having Task table to which HR Case Table extends and all COE's extends HR Case Table.
Can you please confirm that Task table is Global application and HR Case table is Scoped application, how HR Case Table is extending Task table.
Regards,
Nivedita
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01-31-2023 04:57 PM
ServiceNow allow the Scope app to extend Global class specially the core/base Task class as well as allow the scope app to call global objects without any configuration. However, if the global app wants to access the scope apps, we need to configure the cross-configuration policy for the access.
If my answer is helpful, can you mark it helpful or correct..

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01-31-2023 11:53 PM
Hi @niveditakumari ,
That's fine if you are extending Global to scope application.
As @John Zhang1 mentioned, if you want the global application wants to access scoped application then yoou will have to allow cross scope.

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01-31-2023 04:57 PM
ServiceNow allow the Scope app to extend Global class specially the core/base Task class as well as allow the scope app to call global objects without any configuration. However, if the global app wants to access the scope apps, we need to configure the cross-configuration policy for the access.
If my answer is helpful, can you mark it helpful or correct..

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01-31-2023 11:53 PM
Hi @niveditakumari ,
That's fine if you are extending Global to scope application.
As @John Zhang1 mentioned, if you want the global application wants to access scoped application then yoou will have to allow cross scope.

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01-31-2023 04:44 PM
HR Case is a parent table of all COE case tables (see blow), but HR case is extending Task table: