What's HRSD?

[Mi4]

Hi,

Tell us about servicenow's HRSD.

I am the Human Resources department and a beginner in both IT and servicenow.

But I have a requirement to explain HR internally and design it.

So far, I've read the official documentation and the community, but I still don't fully understand HR concepts, strengths, and what I can do.

There is a lot to do and it is very confusing.

So, I feel that HR has so many functions and can do various things, so please tell me easily.

For example,

・What exactly can improve employee experience be achieved?

・What are the functions that can only be done in HR in the first place (not in ITSM or CSM)?(Is only the object different?)

・How does using the functions improve employee experience?

(What features and features do employees feel like?)

・Is it suitable for management such as attendance, man-hour input, and human resource development?

・What is HR configuration management?

etc…

Anything is fine, please tell us your actual experience and information.

And lend wisdom to help me design and use HR in the future.

Regards,

[Anupam · Accepted solution]

Hi Mi,

To some extent you are correct, but we have a large picture to explore.

definitely, it's a userfriendly interface for users and with good visibility of the process.

about the point  "This is a development point of view, isn't the header notification counter more general? (We recognize that the more you use a table, the more you have to list it.)" I am not sure what you are looking at but if you are looking for broadcast for specific user groups or for all employees yes we can do that using the ESC that too for precisely targeted audience.  and without additional tables.

Regards

Anupam

[Mi4]

Hi,

Thank you for reply.

Wow, cool to hear.

I'll search it.

Regards,