When you re-publish the latest version of knowledge article, the older versions state changes to retired or outdated?

[Ashmiya]

When you re-publish the latest version of knowledge article, the older versions state changes to retired or outdated? 

[Harneet Sital]

Hi Ashmiya, 

It becomes outdated, this is stated and confirmed here in the SN docs. 

'Knowledge contributors can create a new version of a knowledge article from an existing published version. This existing version can be either the latest published version or an older outdated version. All changes are stored in the new version of the article and the information in the existing article remains the same.'

Follow this link if you want more information - https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/knowledge-management/co...

Thanks
-Harneet Sital (ServiceNow Certified Technical Architect)
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[Harneet Sital]

Hi @Ashmiya does the above answer help with your query?

[Ramesh S Reddy]

Hi Harneet,

I have a few questions,

1.) One of my question is 
20th version article is in Published state -> Latest Version
and 19th version is in outdated --> Expected one
and 18th version in future publish in progress state --> Not expected one ,

2.) For another article when we revised the article of 8th version and then published then the version should be version 9 but here version 9 was skip and version 10 created, why?

If you know why these behaviors happen let me know.

[Rob Sestito]

That is totally normal when using the Versioning feature with knowledge articles.

The informational link provided by @Harneet Sital is perfect. I recommend reading through that so you understand versioning.

Thanks,

-Rob