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Variable editor on custom table is not working

Hi All, I have created a custom table and created a record producer on this table. I wanted to show all record producers variable on custom table as we have on ritm form. So I followed this solution: https://docs.servicenow.com/bundle/paris-serviceno...

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Resolved! Why do we get this error in service portal "Server JavaScript error Cannot read property "sys_class_name" from undefined Line number 679 Script source code logged to browser console Failing widget: 'HRJ Task Submit Order Guide' "

Hi, Please can anyone suggest how to fix the error: "Server JavaScript error Cannot read property "sys_class_name" from undefined Line number 679 Script source code logged to browser console Failing widget: 'HRJ Task Submit Order Guide' " in Service ...

Yashaswini by Tera Expert
  • 2421 Views
  • 9 replies
  • 2 helpfuls

How to call script include in flow action.

Hello All, I have script include and flow with custom flow action and they are OOB. But while triggering it facing issue as  Error: ErrorMethodName: changeStartDate ## Empty JSON string Source: Process Automation.sys_idFlowAction lineNumber: 2 (sys_s...

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martin63 by Tera Contributor
  • 1784 Views
  • 7 replies
  • 1 helpfuls

HRSD Case Closure OOTB behaviour

Hi ,We have couple of questions related to HR Case ClosureIn the current HRSD , we see when Parent ticket state is changed to closed complete or closed incomplete , behavior appears to be same where a) Chile Cases state is changing to Cancelledb) Par...

SV6 by Tera Contributor
  • 560 Views
  • 1 replies
  • 0 helpfuls

Resolved! Copy form layout/view to Workspace?

We are moving to Agent Workspace (in Rome) ahead of our planned upgrade to San Diego and I'm configuring the form views for all our HR services. We currently have all these configured in UI 16, but these aren't available as workspace views. Is there ...

Aidy Burrow by Tera Contributor
  • 1242 Views
  • 3 replies
  • 1 helpfuls

Resolved! Adding Content to topics automatically

When we add content from a KB category to a topic in employee center, and then later add a new article or catalog item, they do not appear until i rerun the button to add that category. How can we make this auto import??

Resolved! Cannot see HR Document Template in the list

Hi all, as "admin" I cannot see in "HR Document Templates" table records created by another users.  What could be the reason? I have also HR Admin role and roles from Employee Document management. I checked ACLs, display BRs on the "HR Document Templ...