Hello Team , I have a state field with options like draft , ready , work in progress , and 3 other fields . When a case is created it is automatically setting the state to draft state by using client script . My requirement is to hide all the other o...
Hello All, We are in the process of configuring the HR scoped app. For all emails sent from the system, for the HR Cases, (E.g. via "More> Email" option), the email body does not appear under case activity. Instead a line of text appears - "No such p...
Hi All, We are looking for a solution where for certain HR Service we will have to hide the Attachment icon from the side bar of the Now Experience Workspace( HR Agent Workspace). We have tried the following steps:Open UI Builder and go to the Recor...
Hi All, On clicking on New button (as an HR Agent) on Reminders its giving me an error "Security constraints prevent access to requested page" . But working fine when I tried as an Admin. What could be the possible issue ? Thanks,Krishna
On the ESC, when someone clicks on My Requests, we want them to see HR Cases where they are either the Opened For or Opened By person. Ability to see the case as the Opened for is OOB, so I've needed to make modifications to allow for the Opened by ...
I want to disable the feedback creation when worknotes is added for knowledge articles
I have created a variable in record producer (single line text) and it was mapped to short description field in the backend. But the values in the variables are not showing in the backend case form. What should I do to achieve this
Hi, I have many flows (run as system admin) who worked (for tables and records in hr scope) but my client has removed the sn_hr_core.admin role from the admin role, and now my flow don't work when there is an activity in my flow who needs to access ...
Hi,We've added an attachments related list to the case forms in HR Agent Workspace (San Diego, not the new configurable workspace) and need to remove the New button:The related list is needed to allow agents to edit the custom View field but New butt...
Hi All, One of the user had created a HR Case from the navigator using "Create a New Case" module and entered all the necessary information on the required fields. After the case has been created it was stuck at "Awaiting Approval" state. No workflow...
Anyone know how we can enable all the COEs. I don't see the tables installed for Ethics & Investigations Cases
How to get the sys_id of the current HR case from a HR task using Catalog client script? Pls advise!
Hi all,I would like to use this forum to get personal experiences and opinions from you guys, no docs links or anything else 1. what do you think is the importance of HR Service?- I would say it is the core and the main component of the HRSD module ...
In dev instance the contextual slide bar icons not appearing to hr task in "Agent workspace for hr case management"but in sandbox instance it working fine. so, i compared the plugin versions and instance versions in both instances but both are same. ...
Hello, I am from a Recruiting background with Recruiting ERP (Workday) implementation experiance as functional consultnt. I would like to become an implementation expert by getting trained and certified in Servicenow HRSD module. May i request how t...
