Where i can check the reference qualifier for the field on Case Creation Page
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02-25-2025 09:07 AM
Hi ,
I want to modify the reference qualifier for this field.
Can you provide the link where i can modify that.
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02-25-2025 09:12 AM
Hi @gtgauravtya , Is this a workspace or Record Producer? Can you share complete screenshot.
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02-25-2025 09:13 AM
Hi , the screenshot is from Hr Agent workspace
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02-25-2025 09:24 AM
1. Go to the UI Builder
2. Search for HR Agent Workspace
3. Visit the page where you have this component.
4. Once you find the component from the filter condition you can make changes as per the requirement.
If my response helped, please mark it correct and close the thread so that it benefits future readers.
Regards,
Rohit

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02-25-2025 12:48 PM - edited 02-25-2025 12:58 PM
@gtgauravtya This is from a preset for the Employee Search as seen in the image below (within UI Builder for Agent Workspace for HR Case Mgmt). To change this you will have to use your custom logic instead of the preset (manually configure this). Here is additional documentation on presets and their use.
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Regards,
Mike