Workday Approvals in ServiceNow

[Brito]

Hey everyone!

I have a requirement to bring Workday Approvals to ServiceNow - has anyone done this?

Basically, the stakeholders want to:

1. Start the process from Workday (e.g. Request Time-off)

2. Approval record gets created and allows manager to approve/reject in ServiceNow

3. Record gets approved/rejected in Workday

[Susan Britt]

Are you currently using the Workday Spoke for pulling data into ServiceNow (e.g., HR Profile info)?  You should be able to configure the to-dos integration to pull approvals in.  The to-dos integration will bring them into ServiceNow, so they appear in the EC to-dos with a link back into Workday for the manager to complete.  

[kmohammed]

Yes, it is possible to bring Workday Approvals to ServiceNow. This can be achieved by integrating Workday with ServiceNow using the Workday Connector. The Workday Connector allows you to synchronize data between Workday and ServiceNow, which includes approvals.

Here is an overview of the steps that you would need to take in order to set up the integration:

Install the Workday Connector on your ServiceNow instance.
Configure the Workday Connector to connect to your Workday tenant.
Set up the appropriate data mappings between Workday and ServiceNow.
Create a Business Rule in ServiceNow to automatically create an approval record when a time-off request is made in Workday.
Create a Workflow to handle the approval process within ServiceNow.
Create an Outbound Action to send the approval status back to Workday once it has been processed in ServiceNow.
It is important to note that this integration requires knowledge of ServiceNow and Workday development, and the integration process can be complex. It is recommended to work with an experienced ServiceNow administrator or Workday consultant to ensure a successful integration.