Today during a ServiceMapping class at K17 the question came up of how
is it possible to schedule the discovery of a specific business service.
Unfortunately, currently through a discovery schedule it...
I'm proud to announce the Neva AI platform is now a certified app in the
ServiceNow Store.Who cares? We told our moms. They care a lot. It should
mean even more to you.Here's why…I worked at ServiceNo...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT
THE VIEWS OF MY EMPLOYER,
ACCENTURE.____________________________________________________________________________Once
again I hav...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT
THE VIEWS OF MY EMPLOYER, ACCENTURE.DIFFICULTY LEVEL:
INTERMEDIATEAssumes basic knowledge and/or familiarity of the Studio
IDE, ...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT
THE VIEWS OF MY EMPLOYER, ACCENTURE.DIFFICULTY LEVEL:
INTERMEDIATEAssumes basic knowledge and/or familiarity of Service
Mapping ...
As you prepare of Knowledge17, downloading the app, registering for our
sessions.... start thinking about how you will bring value back to your
business and put that knowledge into action!Use the temp...
If you're a ServiceNow customer (and I bet you are), you are either
headlong into Service Portal development or else you soon will be -
there isn't much middle ground. And for good reason! Service Por...
This year, we have something for everyone. Participate in one of our
social media contests and you could leave the Sunshine State with a Swag
Bag, mini 3-D printer, Apple Watch, Google Home, Snap Spec...
It's not much of a secret that the Internet of Things (IoT) is the next
big thing in technology. We're seeing it in our everyday lives with
wearables, smart cars, and home automation. However, the rea...
In this episode of The Enterprise Cloudcast, I discuss the very complex
topic of data sovereignty. Understanding this topic in some depth is
required for many groups within the enterprise, including: ...
Let's talk about hackathons. You may know them as codefest. You may
prefer the term hackfest or hackday. We at ServiceNow refer to these
occasions as our CreatorCon or HackNow events. Whatever you lik...
The Knowledge Base is kept current with frequent edits and additions.
Find out what is new and stay up to date on the latest ServiceNow
Knowledge Base articles by reviewing the weekly KB digest.Recent...
Did you know that extending the wrong table can multiply the cost of
your implementation up to four times?As an implementation specialist,
you need to be aware that there may be some consequent financ...
Apologies folks - this is a rewrite based on popular demand - I received
comments weekly that the links were broken - sadly - this article had
become so old that I know longer had the right to edit it...
Please join me in the CreatorCon HackZone area at Knowledge this year
for some ServiceNow Lego train automation madness!Submit your order for
Lego 'cargo' via the Service Portal and track your Item th...
We're just a few short weeks away from Knowledge17 in Orlando and I hope
to see all of you there! I wanted to share the latest Enterprise
Cloudcast that gives you a brief preview into some exciting pa...
Wow, a year has already flown by since our last Hackathon at K16. As
epic as it was, we have done many events since then all over the world
with customers, partners and service providers. Each and eve...
The Knowledge Base is kept current with frequent edits and additions.
Find out what is new and stay up to date on the latest ServiceNow
Knowledge Base articles by reviewing the weekly KB digest.Recent...
When ServiceNow Express have better UI than the Enterprise versionI
suppose you have heard of the Express version of ServiceNow. If you're
not familiar with it, it's the young little brother of the En...
Step 1: Go to deleted records and find out which all records got deleted
because of the deleted configuration item record.Usually you will see
records from cmdb_ci ( or any of the child tables dependi...