A large part of "under the hood" communications and notifications in the ServiceNow platform are managed by events. These are triggered by specific actions, such as: an incident being created or updat...
The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...
One of the most exciting feature of the ServiceNow Istanbul release, is the new Automated Testing Framework (ATF).Why so excited over automated testing?Custom test frameworks are very expensive to imp...
The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...
Today during a ServiceMapping class at K17 the question came up of how is it possible to schedule the discovery of a specific business service. Unfortunately, currently through a discovery schedule it...
I'm proud to announce the Neva AI platform is now a certified app in the ServiceNow Store.Who cares? We told our moms. They care a lot. It should mean even more to you.Here's why…I worked at ServiceNo...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.____________________________________________________________________________Once again I hav...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.DIFFICULTY LEVEL: INTERMEDIATEAssumes basic knowledge and/or familiarity of the Studio IDE, ...
NOTE: MY POSTINGS REFLECT MY OWN VIEWS AND DO NOT NECESSARILY REPRESENT THE VIEWS OF MY EMPLOYER, ACCENTURE.DIFFICULTY LEVEL: INTERMEDIATEAssumes basic knowledge and/or familiarity of Service Mapping ...
As you prepare of Knowledge17, downloading the app, registering for our sessions.... start thinking about how you will bring value back to your business and put that knowledge into action!Use the temp...
If you're a ServiceNow customer (and I bet you are), you are either headlong into Service Portal development or else you soon will be - there isn't much middle ground. And for good reason! Service Por...
1. Getting Toasty In FloridaIf you think about it, Knowledge17 is basically an educational vacation. Four days of fun and learning with friends?! The sunshine state will shine through the walls of the...
This year, we have something for everyone. Participate in one of our social media contests and you could leave the Sunshine State with a Swag Bag, mini 3-D printer, Apple Watch, Google Home, Snap Spec...
It's not much of a secret that the Internet of Things (IoT) is the next big thing in technology. We're seeing it in our everyday lives with wearables, smart cars, and home automation. However, the rea...
In this episode of The Enterprise Cloudcast, I discuss the very complex topic of data sovereignty. Understanding this topic in some depth is required for many groups within the enterprise, including: ...
Let's talk about hackathons. You may know them as codefest. You may prefer the term hackfest or hackday. We at ServiceNow refer to these occasions as our CreatorCon or HackNow events. Whatever you lik...
The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up to date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.Recent...
Did you know that extending the wrong table can multiply the cost of your implementation up to four times?As an implementation specialist, you need to be aware that there may be some consequent financ...
Apologies folks - this is a rewrite based on popular demand - I received comments weekly that the links were broken - sadly - this article had become so old that I know longer had the right to edit it...
Please join me in the CreatorCon HackZone area at Knowledge this year for some ServiceNow Lego train automation madness!Submit your order for Lego 'cargo' via the Service Portal and track your Item th...
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