Abort Submission when correlation ID does not contain 'xyz'

[Naveen87]

Hello Developers,

We have OUTBOUND integration.

We send Incident data from X company which creates record on Y company.

Y company Incident come back & stores on correlation_id variable of X company.

To avoid any confusion b/w 2 e-bonding. I'm trying this.

I have a pre-fix on Y company incident number (Ex:- XYZ:INC123)

I have few line of codes in my BR to validate this.

I want to abort action , if any value to correlation_id field apart from "XYZ:INC") is received.

I tried below code, It gave an Invalid insert msg on incident form but still update the correlation_id .

 var correlation_id = current.correlation_id;
        if (correlation_id.includes("XYZ:INC")) {
            gs.addInfoMessage("Correlation ID contains 'EUWbond'");
        } else {
            // Field contains something else, show error message
            gs.addErrorMessage("Correlation ID must contain 'EUWbond'");
			current.setAbortAction(true);
        }

Attaching my complete BR. 

In BR I'm checking if correlation_id contains 'euwbond:INC' then good else through an error msg.

To test this I have modified line 21 to "123": I receive the error but unable to abort the update.

Please suggest how to abort this & accept which only contain (XYZ:INC).

(function executeRule(current, previous /*null when async*/ ) {

    gs.info("Initially ");

    try {
        var r = new sn_ws.RESTMessageV2('global.EUW Ebonding', 'POST Incident');  
        r.setStringParameterNoEscape('u_customer_ticket_id', current.number);
        r.setStringParameterNoEscape('u_shr_priority', current.priority);
        r.setStringParameterNoEscape('u_shr_assignment_group', current.getDisplayValue('assignment_group'));
       

        var response = r.execute();
        var responseBody = response.getBody();

        var jsonObj = JSON.parse(responseBody)
        var ticketid = jsonObj.result.u_partner_ticket_id;
        current.correlation_id = '123:' + ticketid;

        var correlation_id = current.correlation_id;

        if (correlation_id.includes("euwbond:INC")) {
            gs.addInfoMessage("Correlation ID contains 'EUWbond'");
        } else {
            // Field contains something else, show error message
            gs.addErrorMessage("Correlation ID must contain 'EUWbond'");
			current.setAbortAction(true);
        }

        var httpStatus = response.getStatusCode();
    } catch (ex) {
        var message = ex.message;



    }

})(current, previous);

[Georgi Yordano1]

I think this needs to be split in 2 separate business rules. 
Business rule on Before Insert should have conditions with Contains. 
Business rule on Before Update should have conditions with "changes" and "contains" 

[Naveen87]

Let's try that.

correlation id condition was added to avoid duplicate tickets creation on Y company.

It happened, when 1 euw group re-assigns the ticket to another euw group.

2 tickets were getting created on Y company.

To avoid this, correlation id = empty was added.

What will be the script in Insert & update?

Insert

update

[SP22]

Hi @Naveen87,

(function executeRule(current, previous /*null when async*/ ) {

    gs.info("Initially ");

    try {
        var r = new sn_ws.RESTMessageV2('global.EUW Ebonding', 'POST Incident');  
        r.setStringParameterNoEscape('u_customer_ticket_id', current.number);
        r.setStringParameterNoEscape('u_shr_priority', current.priority);
        r.setStringParameterNoEscape('u_shr_assignment_group', current.getDisplayValue('assignment_group'));
       

        var response = r.execute();
        var responseBody = response.getBody();

        var jsonObj = JSON.parse(responseBody);
        var ticketid = jsonObj.result.u_partner_ticket_id;
        current.correlation_id = '123:' + ticketid;

        var correlation_id = current.correlation_id;

        if (correlation_id.includes("XYZ:INC")) {
            gs.addInfoMessage("Correlation ID contains 'XYZ:INC'");
        } else {
            // Field contains something else, show error message
            gs.addErrorMessage("Correlation ID must contain 'XYZ:INC'");
            current.setAbortAction(true);
            return; // Abort further execution
        }

        var httpStatus = response.getStatusCode();
    } catch (ex) {
        var message = ex.message;

        // Handle exceptions here if necessary

    }

})(current, previous);

[Naveen87]

'XYZ:INC' is actually 'euwbond:INC'.