Add state and Stage fields to Activity tab in Service portal

Musab Rasheed
Tera Sage
Tera Sage

Hi,

Is there easy way or is it really possible to add Stage/State fields to Activity tab in Service portal ticket detail page ?

MusabRasheed_0-1680598943257.png

 

Regards,

Musab

Please hit like and mark my response as correct if that helps
Regards,
Musab
1 ACCEPTED SOLUTION

Musab Rasheed
Tera Sage
Tera Sage

We implemented some complex customized solution and made it work, will write article someday.

Please hit like and mark my response as correct if that helps
Regards,
Musab

View solution in original post

3 REPLIES 3

Community Alums
Not applicable

Hi @Musab Rasheed ,

 I don't think so that's possible as of now.

 

Musab Rasheed
Tera Sage
Tera Sage

We implemented some complex customized solution and made it work, will write article someday.

Please hit like and mark my response as correct if that helps
Regards,
Musab

KhushbooJenifer
Tera Contributor

Hi @Musab Rasheed , Can you elaborate how to achieved this?

KJ