The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Incident Management forum
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Ask a Question

Resolved! How to call a script include from assignment Rules - Script

Hi,Please guide me how to call a script include from Assignment scriptI have created an assignment rule and added a script to call script include example: var a = new SetAssignmentGroup().populateAssignmentGroup(); script include :created a script in...

Community Alums by Community Alums •  
  • 1202 Views
  • 3 replies
  • 1 helpfuls

Delete an archive table

Hello all,     How can I delete the table of: ar_u_product_incident?  I have already deleted all of the records, but I am not finding the ability to just delete the table. Thank you.

lonesoac01 by • Giga Guru
  • 1333 Views
  • 3 replies
  • 1 helpfuls

Resolved! Pass Caller Location from Record Producer

Hi.I have a Record Producer capturing incident details on the portal. We've just introduced User Locations and this populates a read-only field on the Incident form.However, when a user submits an incident via the portal, the users location doesn't i...