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11-22-2022 03:03 AM
Hi,
We have a requirement to automate incident creation at SNow end by querying oracle database [error table]
The fields defined in oracle error table are source, status, project. We need to create 1 incident record for common "source" values.
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12-07-2022 04:00 AM - edited 12-07-2022 04:05 AM
@Shraddha M Tried and Tested solution. 100% working solution.
Please remove all the field maps and write only on onBefore transform script
Script in transform script:
(function runTransformScript(source, map, log, target /*undefined onStart*/ ) {
var sourceTable = new GlideRecord(source.getTableName());
sourceTable.addQuery("FIELD_SRC", source.FIELD_SRC.toString());
sourceTable.addQuery("sys_import_set=" + source.sys_import_set.toString());
sourceTable.addQuery("sys_import_state=inserted");
sourceTable.query();
if (sourceTable.next()) {
var targetTable = new GlideRecord(target.getTableName());
if (targetTable.get(sourceTable.sys_target_sys_id.toString())) {
targetTable.TARGET_FIELD_FOR_FIELD_EXT += "," + source.FIELD_EXT.toString();
targetTable.update();
}
ignore = true;
} else {
target.TARGET_FIELD_FOR_FIELD_src=source.FIELD_SRC.toString();
target.TARGET_FIELD_FOR_FIELD_EXT = source.FIELD_EXT.toString();
}
})(source, map, log, target);
Please mark as correct answer if this solves your issue.
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12-07-2022 04:21 AM
👍
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